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Our Cancellation Policy
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Cancellation Policy

         We require notice to cancel or reschedule a booking.

  • For early morning bookings (e.g. 6:00am) the cancellation cut-off is 10hrs before the class commences.
  • For mid morning bookings (e.g. 9:30am) the cancellation cut-off is 3hrs before the class commences.
  • For afternoon/evening bookings (e.g. 5:00pm) the cancellation cut-off is 5hrs before the class commences.
 

If you fail to CANCEL before this time period a session will be deducted and you will be charged. Serious circumstances will be taken into consideration. All cancellations are made online through your account on the PTminder app.